Privacy Policy

Effective Date: 13th July 2023

Thank you for choosing Dyno Route! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Dyno Route website ("Website") and the associated services provided by Dyno Route ("Service"). By accessing or using the Website and Service, you consent to the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not access or use the Website and Service.

We collect the following information from Users who register for the Service:

• Personal Information: When you create an account and use our Service, we may collect personal information such as your name, email address, and payment details. We use this information to provide you with access to the Service, process transactions, and communicate with you.

• Usage Data: We collect non-personal information about your use of the Website and Service, such as your IP address, browser type, and referring website. We use this information to analyze trends, administer the Website, and improve the Service's functionality.

We may also receive your Personal Data indirectly from third-party sources, when yo download and use the Service(s), and through cookies as described in section 13.

We use your personal information for the following purposes:

• Provide and Improve the Service: We use your personal information to provide access to the Service, process transactions, and enhance your user experience.

• Communication: We may send you important notifications, updates, and promotional offers related to the Service. You can opt-out of promotional communications.

• Customer Support: We use your information to respond to inquiries, provide technical support, and address any issues you may have while using our Service.

• Analytics: We analyze usage data to monitor performance, improve marketing efforts, and enhance the Service.

• Process and complete payment transactions.

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.

We implement reasonable security measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We share personal data with group companies, trusted third-party service providers, and for legal obligations and protection. These entities help us provide and improve the Service, prevent fraud, and comply with applicable laws.

Our Privacy Policy does not apply to third-party websites. Please review the privacy policies of those websites before providing personal information.

Our Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

We may integrate with third-party applications or services through APIs. Your use of such third- party services will be subject to their terms and privacy policies. We are not responsible for any data processed by those third parties, and you should contact them directly for any issue related to their services.

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Your continued use of the Website and Service after the effective date of the updated Privacy Policy signifies your acceptance of the revised terms.

Our Service(s) are intended for use by enterprises. Data privacy questions and requests from End-Users should be directed to the Subscriber. We are not responsible for Subscribers' privacy or security practices.

We process Personal Data to provide access to the Service, process transactions, communicate with users, improve the Service, and fulfill legal obligations.

We may transfer Personal Data outside Canada for the purposes outlined in section 4. We ensure that the recipient offers an adequate level of protection as required by applicable data protection laws.

If you are a resident of the EEA, UK, or Switzerland, you have the right to access, correct, update, or request deletion of your Personal Data. You can object to the processing, request restriction or portability of your Personal Data. You can also opt-out of marketing communications and withdraw consent. Contact us for any data protection-related requests.

We use cookies to collect information about your use of the Website(s) for analytics and customization purposes. Essential cookies are necessary for core functionality. You can change your browser settings to disable essential cookies, but this may affect the Website(s)' functionality.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@dynoroute.com.

For any queries, you can refer to our HELP page at dynoroute.com/help. If you need further assistance, please don't hesitate to reach out to our customer support team at dynorroute.com/contact-us. We're here to help!

Thank you for choosing Dyno Route!